Returns & Exchanges

At DROOL, we want you to love your home as much as we do, which is why we offer a 30-day window for returns or exchanges on all eligible decor and furnishings. Simply ensure your items are in their original condition and packaging to receive a full refund to your original payment method.

1

Initiate Your Request

Visit our online returns portal with your order number and email address to select the items you wish to send back.

2

Pack with Care

Securely place the items in their original packaging, ensuring all protective inserts are included to prevent damage during transit.

3

Label and Ship

Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our warehouse team inspects your return, we will process your refund or dispatch your exchange within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing